Upland Software, Inc.

Upland is a leader in AI-powered knowledge and content management software that helps enterprises capture, organize, and distribute information while automating content workflows, document management, and process efficiency across knowledge management and content lifecycle functions. The company serves over 1,100 enterprise customers across diverse industries—including financial services, consulting, technology, manufacturing, and others—with no single customer representing more than 10% of revenue, and approximately 88% of revenue derived from major accounts generating $25,000 or more in annual contracted recurring revenue. Upland operates on a recurring subscription revenue model delivered through a cloud-based platform, employs a land-and-expand sales strategy using direct sales and strategic partners, and generates growth through AI-driven product enhancement, cross-selling to existing customers, and new customer acquisition, supported by a high-touch customer success program that drives retention and expansion within accounts.