Serve Robotics designs and operates autonomous delivery robots that use proprietary AI-enabled mobility platforms to transport goods via sidewalk delivery across multiple geographic markets. The company generates revenue primarily from delivery operations integrated with major food delivery platforms like Uber Eats and DoorDash, supplemented by advertising on robot exteriors, software licensing, and data monetization services. The company also operates in healthcare following its acquisition of Diligent Robotics, which operates autonomous robots in hospital environments to transport supplies and assist clinical staff, positioning Serve to develop additional software-based recurring revenue from healthcare institutions.