ServiceNow is a cloud-based software platform that helps enterprises govern, secure and operationalize artificial intelligence while automating and streamlining workflows across technology, customer, finance, human resources and supply chain functions. The company develops and sells AI-powered solutions that connect AI-generated insights to operational systems through a unified platform with integrated data infrastructure, workflow orchestration and governance tools, addressing enterprises' need to convert data intelligence into business outcomes at scale. ServiceNow generates revenue through recurring subscription fees for its platform and products, supplemented by professional services, customer support and consumption-based pricing for advanced AI and data solutions, operating through a global direct sales organization and partner ecosystem that includes major system integrators and cloud providers.