Customers Bancorp is a bank holding company that provides commercial and consumer banking services through its subsidiary, Customers Bank, operating a branch-light, technology-enabled model across the Northeast, Mid-Atlantic, and select other regions. The bank generates revenue primarily through net interest income from lending to small and mid-market businesses, large corporations, and consumers; specialized lending in areas such as venture capital, healthcare, and real estate finance; and fee-based services including payments processing, cash management, treasury services, and an in-house instant payments platform called cubiX. The business is funded by deposits from its retail and commercial customer base, targeting higher deposit levels per branch location while maintaining conservative underwriting standards and a relationship-focused approach to banking.