Carter Bankshares, Inc. is a financial holding company and parent of Carter Bank & Trust, a Virginia state-chartered bank operating across Virginia and North Carolina, offering a comprehensive suite of banking products and services including deposit accounts, commercial and consumer lending, residential mortgages, digital and online banking, and treasury management services. The company generates revenue primarily from interest income on loans and investment securities, supplemented by service fees, while serving personal and business customers in its two-state region. Carter competes with commercial banks, credit unions, fintech companies, and non-bank lenders, differentiating itself through community banking relationships, personalized service, and local market expertise.