Calix develops and sells AI-powered cloud and managed services platforms to communication service providers of all sizes, helping them transform into customer experience providers. The company's integrated Calix One Platform combines cloud-based SaaS applications, intelligent software agents, network equipment, and SmartLife managed services—which include offerings like managed Wi-Fi, security, and connectivity solutions—enabling service providers to simplify operations, enhance subscriber experience, and grow revenue. Calix generates revenue through direct sales of platform components, recurring subscription fees from cloud and managed services, and professional services, serving approximately 1,600 active service provider customers across North America including cable providers, fiber operators, municipalities, and wireless internet service providers.