Western New England Bancorp is a Massachusetts-based bank holding company whose principal subsidiary, Westfield Bank, operates as a full-service community bank serving western Massachusetts and Connecticut through a network of branches. The bank generates most of its revenues from interest income on a loan portfolio composed primarily of commercial real estate, residential mortgages, and commercial and industrial loans, with deposits serving as the primary funding source. The company offers commercial and retail banking products, wealth management services, and investment advisory services to customers throughout its geographic markets and competes with regional and national financial institutions, credit unions, and non-bank financial service providers.