Pegasystems develops and delivers a low-code business process management platform called Pega that enables enterprises to build, deploy, and manage customer-facing applications for process automation and customer engagement. The company offers the Pega platform through on-premise software licenses and Pega Cloud, a managed, cloud-based hosting service, and generates revenue from license fees, cloud subscription services, and professional consulting services that implement, customize, and support customer deployments. Pegasystems serves diverse commercial enterprises and public sector clients across multiple industries, with government contracts representing a material portion of its business, and leverages both direct and partner-led implementation models to expand market reach and delivery capacity.